ACCORDING TO § 5 TMG

Desiree and Mirko Weiler, Ferdinandstrasse 5

3818 Braunschweig

Telephone: 49 (0) 15142658764E-Mail: info@flathunting.de

COMPLAINT PROCEDURE

ALTERNATIVE DISPUTE RESOLUTION ACCORDING TO ART. 14 para. 1 ODR-VO AND § 36 VSBG

The European Commission provides a platform for online dispute resolution, which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

DISCLAIMER

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with general law in accordance with Section 7 (1) of the German Telemedia Act. According to §§ 8 to 10 TMG, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which we become aware of a specific legal violation. As soon as we become aware of such legal violations, we will remove this content immediately.

Liability for links

Our offer contains links to external third party websites, over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time they were linked. No illegal content was found at the time the link was created. Permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. As soon as we become aware of legal violations, we will remove such links immediately.

copyright

The content and works on these pages created by the website operator are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this website are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we request that you notify us accordingly. If we become aware of legal violations, we will remove such content immediately.

Those: www.e-recht24.de

DATA PROTECTION

Thank you for your interest in our website. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.

1. Access data and hosting You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit.f GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website.

Hosting services by a third-party provider As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a correct presentation of our offer. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

2. Collection and use of data for contract processing and when opening a customer account We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open the customer account and you cannot complete the order and / or open the account or send the contact without them . Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this in the customer account.

3. Data transfer To fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect. Data transfer to shipping service providersIf you have given us your express consent to this during or after your order, we will give your e-mail address on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Paket GmbH Sträßchensweg 1053113 Bonn

4. E-mail newsletters and postal advertising E-mail advertising with registration for the newsletter If you register for our newsletter, we will use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art You can unsubscribe from the newsletter at any time and either send a message to the contact option described below or use a link provided in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit.

The mailings are processed on our behalf by a service provider to whom we pass on your data. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Cookies and web analysis In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find this for the respective browser under the following links: Internet Explorer ™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookiesSafari Brille: https://support.apple .com / kb / ph21411? locale = de_DEChrome ™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647Firefox Brille https://support.mozilla.org/de/ kb / cookies-allow-and-rejectOpera ™: http://help.opera.com/Windows/10.20/de/cookies.html If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC ( www.google.de). Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

6. Advertising via marketing networks Google AdWords Remarketing We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. After the purpose and end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted. Any further data processing will only take place if you have consented to Google that your web and app browser history from Google with your Google Account is linked and information from their Google Account is used to personalize the ads they see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and make settings for this.

7. Social media pluginsUse of social plugins from InstagramOn our website, so-called social plugins (“plugins”) are used by social networks. When you call up a page on our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example press the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Purpose and scope of the data collection and the further processing and use of the data by the provider as well For a contact option and your related rights and setting options to protect your privacy, please refer to the data protection information of the provider assign the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. B. with the script blocker "NoScript" (http://noscript.net/).

8. Contact options and your rights As a data subject, you have the following rights:

in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us; in accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing - to exercise the right to freedom of expression and information; - to fulfill a legal obligation; - for reasons of public interest or - to assert, Exercise or defense of legal claims is necessary; according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, as far as - the accuracy of the data is disputed by you; - the processing is unlawful, but you refuse to delete it; - we you no longer need the data, but you will need it for the gel need to establish, exercise or defend legal claims or - you have objected to processing in accordance with Art. 21 GDPR; the right to receive your personal data that you have provided to us in a structured, common and machine-readable format in accordance with Art. 20 GDPR or to request the transfer to another person responsible; according to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

************************************************** ****************** Right of objection If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose. ************************************************** ******************

Data protection declaration created with the Trusted Shops legal writer in cooperation with Wilde Beuger Solmecke Rechtsanwälte.